Shipping & Delivery Policy
Frunic delivers fresh, carefully selected fruits across Hyderabad with speed, hygiene, and reliability.
1. Service Area
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We currently deliver only within Hyderabad, Telangana
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Orders outside Hyderabad will not be accepted
2. Order Processing
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Orders are processed within 12–24 hours after confirmation
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Orders placed after cut-off time will be processed the next day
3. Delivery Timeline
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Orders are typically delivered within 24 hours of dispatch
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Same-day or next-day delivery may be available depending on order time and location
4. Delivery Charges
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Delivery charges are calculated at checkout based on distance and order value
5. Packaging & Freshness
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All fruits are packed in hygienic, food-grade packaging
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Each order is handled carefully to maintain freshness and quality during delivery
6. Delivery Attempts
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Our delivery partners will attempt delivery up to 2 times
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If delivery fails due to incorrect address or customer unavailability, the order may be cancelled
7. Responsibility After Delivery
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Once the order is delivered, proper storage and handling become the customer’s responsibility
8. Damaged or Missing Items
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Must be reported within 6 hours of delivery with photo/video proof
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Claims will be handled as per our Refund & Replacement Policy
9. Delivery Delays
Frunic is not responsible for delays caused by:
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Traffic conditions
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Weather disruptions
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High order volume
However, we will always assist with updates and support.
10. Contact
Email: support@frunic.com